Astouch Technology (Shenzhen) Co., Ltd

Model Number: A17-IPA04 Brand Name: Astouch Key Specifications/Special Features: Industrial monitor:Astouch designs develop and manufacture display systems that meet the demands of industrial display markets in transportation, medical, and many system integration markets globallyCombining proven technologies and flexible manufacturing, Astouch creates class leading solutions for all customers that deliver significant product differentiation and competitive advantageOur customer-concentric approach reinforces all of our activities and in an essential part of the thousands of products, we ship dailyAstouch breathes new life into your next design with our award-winning display systemsOptical technology:* High brightness up to 2000 units
* Thermal design
* Anti-reflective coating: <1% reflection
* Privacy and polarizing filters/optical bonding sunlight readable high brightness

Mechanical design:
* Aluminum, steel and stainless chassis
* Open frame, panel mount and chassis mount designs
* Optional IP65 solution
* Slim and light design saving 20% installation space
* Flexible mounting support rear/panel: VESA (75x75 and 100x100 mm) mounting support

Touch and protection:
* All touch technologies: resistive, capacitive, SAW, IR touch
* Vandal-proof, waterproof, dust-proof and anti-glare solutions

Industrial components:
Wide operating temperature: -30°C-80°C wide temperature supports
Industrial LCD panel, LED backlight, wide viewing angle, 50,000 hours service lifespan

Warranty and customer services:
1.1 Sales receive the complaint from a customer

2.1 DOA: if products fail within one month, Astouch bears replacing goods and transportation fees

2.2 RMA: if beyond one month and within one year, Astouch guarantees free maintenance, but customer bears thetransportation fee

2.3 Paid service: over one year warranty, the customer can also send back for maintenance, yet should pay the cost of repairaccording to the specific problems

3.1 DOA/RMA authorization number application: the customer should provide S/N on the sticker and a detailed description of the problem, If not man-made and intentional damage, Astouch would be responsible for it

4.1 Quality monthly report self-criticisms:
a. Analysis of causes
b. Take preventive measures
c. Verification of effectiveness